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Parkland ER patient returns to thank staff after traumatic hand accident

Parkland Medical Center November 21, 2016

Parkland patient Nicole Feinauer (center), returns to thank ER staff for their care. From L to R: Joseph Loss, RN, Emergency Department; Nicole Feinauer; Kathleen Hall, Emergency Services Coordinator.

In September of 2015, Nicole Feinauer, 45, of Derry, NH, was using a log splitter at her home with her husband when she suffered a traumatic accident. Three fingers on her right hand were amputated and Nicole was rushed to Parkland’s Emergency Department by her husband where a team of staff were prepared for her arrival. Once she arrived, emergency staff immediately wrapped, bandaged and prepped her hand, doing all they could to preserve her fingers for a triple digit replant.

“After the accident happened I was in complete shock, but once I arrived at Parkland I knew everything would be fine,” said Nicole. “As difficult as it was, I tried to remain calm and show my husband that I would be okay. The nurses and providers not only cared for me, but they provided support to my husband, which meant a lot.”

As a physical therapist assistant, cyclist and avid golfer, Nicole recalls telling the nurses that she enjoyed playing golf and had a tee time that day. “I kept telling the nurses I couldn’t be late for my tee time, but they told me it would be a while before I could play again.” After being transferred to Boston for surgery, Nicole had a subsequent surgeries and less than a year later was back to playing golf and riding her bike. Since then Nicole has also found happiness being a gymnastics coach.

“I am blessed with the high level of care and the emotional support I received at Parkland. I sincerely thank the local emergency services personnel and Parkland ER staff for all that they did to help ensure I was appropriately treated and prepped for surgery. Their high level of care and compassion helped prepare me and the specialists for the positive outcome I have today.”

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